CFS Europe - Improve Your Franchise Network Sales and Customer Service!

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ImageCFS Europe
 
 
 
 
The Concept behind our system is to provide you, the franchisor, with real time insight into your franchisee customers' views & service experience.

Information sharing

CFS provide hardware and software that is built to simply and effectively capture market feedback about your franchisee services.  Valuable and fast insights can be gained for a number of business building actions such as:
  1. Necessary training and support for poorly performing franchisees
  2. Product and service satisfaction level feedback
  3. Real time measurements of changing customer trends and perceptions
  4. New product and services market testing and adjustments before full release to your network
Customer feedback information is delivered via email on a daily, weekly or monthly basis, in an easily understood graphic form.

The CFS customer feedback software and hardware system is an effective and inexpensive means of gaining insight into the needs of your customers. No longer will you have to guess what they want or how they're feeling. You will get accurate responses, updated daily or weekly.

Our customers include:
 
NHS  Tesco
 Air France M & S
 
With CFS…
  • We supply, install, commission and support all hardware and software
  • We design and produce the question templates
  • We provide you with full analysis of your customer feedback results in easily assimilated reports
  • The system is robust and maintenance free
  • All you have to do is make decisions based on the information provided
Why CFS…?

  • The tactical and strategic assessment of customer satisfaction perfectly complements quantitative customer satisfaction research
  • It increases internal awareness of the importance of customer satisfaction
  • The decision cycle is dramatically reduced
  • The system provides tactical and strategic management information for immediate improvement in priority areas
  • Trends are identified more quickly and appropriate action can be taken in a timely fashion - further reducing costs
  • The system provides information that is time and location "stamped"
For More Information visit www.cfs-europe.net